Free NDIS Infection Control Refresher Training: Stay Compliant & Audit-Ready.
100% Free | Online & App-Based | Generates Instant Certificate on completion
The Department of Health removed their free course. Other options are too expensive or can only be done once.
TGC has filled the gap with a free, video-based course for all workers, repeatable every 12 months.

Auditors expect to see Infection Control training refreshed every 12 months.
Under the NDIS Practice Standards, ensuring all workers are up to date with infection control is mandatory. But recently, the Department of Health removed the free course that the sector relied on.
Now, providers are forced to choose between hugely expensive per-seat training platforms, or courses that only let a worker complete it once. It leaves a massive gap in the sector, costing providers vital time and money to keep their teams compliant.
We decided to fix this. To continue supporting NDIS providers to be audit-ready always, TGC has created a 100% free Infection Control course.
Designed to help you meet the standards and deliver safe participant outcomes, this course is built specifically for the reality of NDIS support work
What You Get
A simple way to stay up to date, without the administrative headache.
✅ 100% Free, For Every Worker: No hidden fees, no credit card required. Your whole team can access it.
✅ Repeatable Every 12 Months: Built specifically as an annual refresher to meet auditor expectations.
✅ Automated Reminders: We’ll email you when your annual refresher is due so you never fall behind.
✅ Learn Anywhere (Desktop or App): Hosted on our Provider Collective platform. Watch the video-based content on your computer, or do it on your phone using our mobile app.
✅ Instant Certificates: Generates a verifiable PDF certificate the moment you finish, issued to the worker, and any allocated employers email.
✅ Provider Updates: If you are an NDIS provider, we can automatically provide you with an update when your staff complete the course for your HR records.
What You Will Learn
Under the NDIS Practice Standards (Human Resource Management and Provision of Supports Environment modules), auditors expect to see specific evidence of competency. We designed this curriculum to meet these specific requirements.
This comprehensive refresher covers:
- 🧼 Standard Precautions & Hand Hygiene: The fundamental practices for preventing infection spread, including the exact handwashing protocols required in disability support settings.
- 🤧 Respiratory Hygiene & Cough Etiquette: Clear guidelines on managing respiratory risks and maintaining a safe environment for vulnerable participants.
- 🧤 Personal Protective Equipment (PPE): Correct selection, donning (putting on), doffing (taking off), and safe disposal of masks, gloves, and gowns.
- 🧽 Environmental Cleaning & Waste Management: Procedures for routine cleaning of frequently touched surfaces and the safe handling of clinical waste and biohazards.
- 🦠 Transmission-Based Precautions: How to identify risks and apply additional precautions (contact, droplet, and airborne) when standard measures are not enough.
Ready to get started? Sign up now for free.
Don't risk non-compliance during your next audit, and stop wasting your budget on expensive per-seat training platforms. Join thousands of NDIS providers and support workers using TGC to stay up to date, effortlessly.
Why wait? It takes less than 60 seconds to get started:
- Zero Cost: 100% free for you and your entire team.
- Instant Proof: Generate your certificate the moment you finish.
- Always Compliant: We will even remind you when your 12-month refresher is due.
Click below to create your free account and get instant access.
Need more than just Infection Control training?
Unlock the Complete NDIS Compliance & Training Library.
Infection Control is just one piece of the puzzle. To keep your NDIS business fully compliant and your team operating at their best, you need comprehensive, ongoing training.

By upgrading to a paid TGC Membership, you unlock our entire training ecosystem, including:
With over 7,000 NDIS providers supported and a team made up of NDIS auditors and compliance specialists, TGC brings unmatched sector knowledge. We understand the compliance puzzle — and we solve it every day for providers just like you. What makes this service different:
1. The Mandatory Training Series (5-Course Bundle) Essential foundational training for all workers in an NDIS business to ensure your team meets mandatory requirements under the NDIS Practice Standards.
Includes:
- Complaint Handling
- Incident Management
- Infection Control
- Working with Complex Clients (BSP)
- Emergency Planning
2. The “How-To” Series (5-Course Bundle) Practical, task-specific training for Support Workers & Team Leaders to help your team understand why key forms are important and how to complete them properly.
Includes:
- Complete Support Plans
- Complete Risk Assessments
- Complete Incident Reporting
- Complete a PEEP (Personal Emergency Evacuation Plan)
- Report a Reportable Incident
Choose the Access Pass that fits your business:
Individual Access
Perfect for:
Individuals needing access for just one person, cost effective and simple
Price: $495 / year
Inclusions:
Full Course Library: Unlimited access to the course library and learning pathways.
Full focus week access: Access 50+ live and pre recorded sessions as part of our 5 x Focus weeks in 2026 (RRP $199)
Digital Archives: Full access to the resource library and Focus Week Archives.
VIP Ticketing: Priority Access to physical event tickets with 10% off all in-person events.
Team Access
Perfect for:
NDIS providers needing training for their whole team, for one low cost for unlimited seats.
Price: $1,200 / year (Flat fee)
Inclusions:
Bulk Team Access: The Founder gets a “Team Link” to easily onboard their staff.
Automated “Certificate of Completion” delivered to management for each course completed.
Event Perks: 10% off all in-person events for the organisation
Access to all 5 x Focus weeks in 2026, for the whole the organisation






